Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we only ship within the United States and to select U.S. territories.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but you can contact our support team within 1 hour of placement to request changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Are your products locally sourced?
We prioritize working with local vendors and artisans to bring you the best Maryland-inspired goods and regional favorites.
What should I do if my item arrives damaged?
Please contact our customer service team immediately with a photo of the damage, and we will arrange a replacement at no cost.